Reviews
The Crown Service Technicians are always prompt, courteous and professional. It is important for me to trust those who perform service work for me and my family and Crown is certainly worthy of that trust. I am the treasurer of my Church and have had them install furnaces at the Church Parsonage and the Church sanctuary. I was so impressed with Crown that I purchased a service contract for my home heating and cooling!
Our service rep Donny was very knowledgeable and provided some other preventative tips to extend the life of our furnace
I was pleased with all parts of my experience with Crown Group Ohio.
The ladies that I spoke with on the phone were pleasant and helpful.
The service technician was knowledgeable, obviously experienced, pleasant, explained what he found, gave me costs of each step along the way, was always mindful to cover his shoes when walking in through the house, left the work area neat and clean, left all spent parts, was polite and neat in appearance. Service was delivered within the time frame promised.
I called Crown because my neighbor Charles Miller had used them and was pleased with their service. I would most definitely recommend their service considering this experience.
Ralph was our serviceman and he was terrific. Friendly, professional, knowledgeable and honest. All the things you could ask for.
Nicole in customer service did an excellent job. Our technician Mr. Ralph Schrader was outstanding! Highly professional staff, top quality work! Thank you!
Very polite and courteous. Great service.
Donny was on time and very professional. Saw a problem and fixed it immediately, at no charge. We appreciate his good work and would not hesitate to recommend Crown.
We have had Crown Heating and Cooling service our HVAC for the past 12 years. The service technicians are knowledgeable and very courteous. The yearly service contract works well with our budget. This also keeps our equipment running during those cold winter nights and hot summer days without interruption. We would highly recommend Crown Heating and Cooling.
Can't say enough about my experience with Crown Group installing my new furnace. My old furnace gave out on a Friday morning, so called Crown Group and they were there in a matter of an hour. After finding out that parts might not be available for the old furnace, I told them to install a new one. With it being close to the weekend, they couldn't install it until the following Monday, but they provided me with portable heaters over the weekend to keep warm. They were there Monday morning and completed the install by noon. The installers were very professional, answering the questions I asked, and did a fantastic job of cleaning up after themselves. I am very satisfied with this company, and would highly recommend their services.