Reviews
Friendly, thorough and professional. I especially appreciated the reminder call the day before my appointment confirming the day and time, and on the day of the appointment a call to tell me the technician was on the way. This showed consideration and respect of my time. The technician also explained what he was going to do and approximately how long it would take. I am very satisfied
My service has always been prompt and efficient. Any changes that might need to be made are explained well and in a way that makes sense to me. My latest service check up was quick and helpful. Mr. King my serviceman even showed me how to use a setting on my thermometer I hadn't known was there to auto switch my heat and cold!
Technician arrived on time, diagnosed and fixed the problem. Gave helpful hints and explanations to prevent future recurrence.
We have been using Crown for annual maintenance for both our boiler and our air conditioning system, which utilizes a SpacePak. We have found them to be reliable and knowledgeable. Our technician today, Ralph, was on time, courteous, and efficient. He had to crawl into our attic crawl space for maintenance on our air conditioning drain line, and that usually leaves a mess of insulation fibers on the bedroom floor below. After he left I expected to have to run the sweeper, but he already had! Thanks, Ralph and Crown!
A VERY Positive experience. Technician DONNY L SMITH was right on time, did a very thorough job, offering to answer questions I had. Donny is a real pro, and I hope he can continue to provide check-ups and service for my heating and cooling account. While I'm at it, let me also compliment all the ladies in the office who call and set up the appointments with me. They are always pleasant and helpful. Kudos to Grown Group Ohio!
The technician was on time, professional and knowledgeable. He had the tools needed for the job and completed the work in a timely matter. No complaints from me. Good work.
Ralph Schrader was the tech who did an annual Fall maintenance in my home. He found and replaced a faulty humidifier solenoid along with the Fall maintenance. Did a great job of explaining everything and the follow up service.