What are NATE Certified Technicians and Why Should You Look for One?

At Crown Group Ohio, all of our technicians are NATE certified. In fact, we are proud to boast the largest number of HVAC certified technicians in Northeast Ohio. While this is extremely important to us, you’re probably wondering what it means for you as a customer or potential customer.

What does NATE stand for?

NATE stands for North American Technician Excellence and is an independent, non-profit organization that tests and certifies installation and service technicians. NATE was founded in 1997, is currently located in Arlington, VA and is the only technician certification organization owned, operated and governed completely by the HVACR (heating, ventilation, air conditioning and refrigeration) industry.

How do technicians become NATE certified?

To be considered NATE certified, technicians must pass a Core exam and a Specialty exam created by the NATE Technical Committee (a team comprised of nationwide experts). Most certifications last for two years at which point they can be renewed by earning 16 hours of specialty continuing education in the two year period or by retaking the exam.

Why should you look for a NATE certified technician?

Simply put, NATE certified technicians are the best of the best in the HVAC industry. Not only are these individuals skilled and knowledgeable enough to pass their exams, they are committed to excellence. HVAC technicians do not have to go through with this certification. They do it in order to provide the highest level of service possible. With a NATE heating and cooling technician, you can feel confident knowing you will get expert installation, repair and service each and every time.

If you’re looking for an NATE certified HVAC technician in Akron or Canton, Ohio, give us a call today at 330.499.4988.


What to Check Before Calling for Furnace Repair

Though calling your local furnace repair company as soon as you detect a problem with your heat is a good habit to form, there are a couple things you can check and fix yourself before calling in an expert.

Check These 5 Things Before Calling an HVAC Expert


The thermostat acts as the brains of your heating system and your furnace won’t do its job without an order from a working thermostat. If you notice that your heat isn’t working, check your thermostat first. Is the display showing up? Is the information correct? If you can’t see the display or the display has the wrong information on it, you most likely have an issue with your thermostat, not your furnace. First try changing the batteries. If that doesn’t work, you may need a replacement.


Once you see that the furnace is working, make sure the heat is turned on.


One of the most common problems we see is a clogged filter. A clogged filter restricts airflow and can cause the system to overheat. If your furnace shuts off, make sure to check the furnace for debris and buildup. Try changing it and turning the furnace back on to see if that fixes the problem.

Emergency Switch

Some furnaces come equipped with emergency shutoff switches, which could be mistaken for a regular wall switch and flipped off by accident. Look for the red switch and make sure it isn’t in the off position.

Circuit Breaker

Is your furnace getting power to it? If you don’t feel any air coming out of the vents, check the circuit breaker for the ‘furnace’ circuit. Try flipping it on and off and turning on your furnace again. If your furnace continues to blow a fuse, don’t mess with it and consult a professional.

If you’ve checked these things and still can’t detect the problem, it’s time to consult your local HVAC company. If you’re in need of furnace repair in the Akron or Canton, Ohio areas, give Crown Group Ohio a call at 330.499.4988.


The Dangers of Using a Space Heater in the Winter

Whether your heat is broken, you have an uneven heating problem in your home or you are simply just cold, you may find yourself temped to use a space heater this winter. While they can be a quick and helpful way to keep you warm, do you know the risks associated with using them? According to the NFPA, space heaters account for one-third of home heating fires and four out of five of home heating fire deaths.

Space Heater Dangers

  • Fire – If your space heater is in operation too close to a flammable material (bedding, rugs, towels, drapes, furniture, etc.), those objects can easily ignite fire.
  • Overheating – Though most newer space heaters come with safety controls, these controls can easily malfunction causing your heater to overheat. When your space heater becomes too hot, it can start to melt its pieces and parts leading to a dangerous situation.
  • Burns – When used for a long period of time, space heaters can become hot to the touch. If you have small children or pets, this can pose an even bigger risk.
  • Tipping – Space heaters are small so they can easily be knocked over by kids, pets and even adults. This may cause them to come into contact with flammable objects in your home.

Space Heater Safety Tips

If you absolutely need to use a space heater this winter, keep these safety tips in mind:

  • Always keep your space heater on a hard surface such as a tile floor. Do not place it on carpet or rugs.
  • Ensure your home is well equipped with working smoke and carbon monoxide detectors.
  • Turn the space heater off when you go to bed or leave the room.
  • Keep your space heater at least 3 feet away from drapes, furniture or bedding.
  • Plug the space heater directly into the wall, not into an extension cord or surge protector.
  • Make sure the power cord is not in front of the unit.

Space Heater Alternatives

The best alternative to using a space heater is to have your furnace inspected so that it heats your home in the most efficient and effective way possible. A trusted HVAC technician may suggest repair, installing a zoning system or fixing issues with your insulation. Regardless, they will guide you in the right direction so you’ll be warm and cozy before you know it!