Donny was excellent. He was very professional and personable. He went above and beyond his job today when he wiped the water heater next to our furnace and he changed our air filter while he was here and took the used filter with him rather than leaving it for us to dispose of. I am very satisfied with the service we received today!
– Mary Ann Brubach
Crown has serviced my AC and furnace for 12 years. They have never been late, always been kind and courteous and the service is exceptional. Damon and David are wonderful and I highly recommend Crown to anyone! Thank you for 12 years of great service.
– Maggie Harris
We were very satisfied and have a lot of trust with your company. The Comfort Consultant was not high-pressured and didn’t try to sell us products we didn’t need. He recommended a smaller unit for the size of our garage. The installation crew was nice and professional.
– Richard and Linda Rosia, Canal Fulton, OH
You did a great job working with us and our insurance company. Our installer, Billy was amazing. He was so friendly, clean, worked hard and stayed late to make sure the job was complete.
– Whitehouse Behavioral Health, Canton, OH
Caylen, our Comfort Consultant, was very knowledgeable, professional, and made sure all of our questions were answered before leaving. You couldn’t even tell the installation crew was here other than the new heating unit.
Crown provided a low-pressure experience that I loved. Their follow-up was tremendous and they treated my home with respect.
– Rex Daniels, Canal Fulton, OH
Everyone was very helpful and knowledgeable. Shawn was also very helpful through all of this. He set up a solution package that fit in our budget. The team was very careful with all of our personal items and did a great job cleaning up after the work.
– Gary Cutshall, Massillon, OH
All three installers were gentlemen and respectful of our home. Shawn McCaslin, our Comfort Consultant, listened to our needs and then built our heating and cooling around what we needed.
– Donald Schenck, Hartville, OH
Russ & Nate went the extra mile to install our system!! Great Job!! Russ was very knowledgeable! Our neighbor, Larry, a retired aeronautical engineer is very impressed with the system & installation! Good job! You’ve impressed a rocket scientist!
– Bill, Emil, & Connie Bueno – East Sparta, OH
Shaun took his time & helped me make the right decision. The installation guys were very polite & fast. Very thorough. Everything worked out well!
– Tony Sutton – Stow, OH
The service tech was very nice and did a great job. I am very happy that Crown seemed willing to go above and beyond to not only repair the issue, but take preventative measures to make sure it doesn’t happen again.
– Nina Town
Crown worked at a very steady pace and I was amazed at the amount of work that was accomplished on one day. My wife and I are very pleased with our new Lennox system.
– Bill Oles
– Patsy Williams
The installation crew were very polite and mannerly. They did a very nice job. I am very pleased.
– Sheila Beihler
I had a good experience with them. They are excellent. They did a very good job. We asked them to do something as far as running the air conditioning line out to the outdoor compressor. Some people told us they could not do certain things and Crown just did it. It has worked fine. The price was reasonable. I had a couple instances where I had problems with the furnace or air conditioning and it has been warranted. They have been very prompt and done a good job so far. Their support is good.
– Angie’s List Customer
Kuddos! To all (from my first phone call to the truck pulling out of my drive) It was a delight to have everyone courteous, respectful, and fun. It will be my pleasure to recommend this company to any and everyone who needs repairs of a new system. Shaun was GREAT! Bob was Respectful and Polite. Drew and Russ were wonderful! It was fun to have them for lunch. They worked so steady, they almost forgot to stop and have lunch. Thank you for taking care of my need for the new heating system.
– Carol Popovich
Our experience with Shaun McCaslin was the greatest as was all the installers. What a Great Job! Very Professional!
– Donald Hons
The team for my furnace installation today were all wonderful. They took care of my house like it was their own. Crown installed my air conditioning two years ago. I’ve had no problem with it. I love working with the Crown staff and will definitely call again if needed.
– Cheryl Lepkowski
Bill was very professional in his sales presentation and thorough as well. Bob, Russ, And Walt were very attentive to every detail during the installation. Thank you!
– Ernie Pouttu
The Advisor, Caylen Root, was just a super guy working with us. The Installation crew, Bob, Russ, and Terry were just a great bunch of guys coming in and getting the job done quickly, efficiently, and enjoying themselves while working. (very rare to see)
– Patrick Lenhart
I have used Crown to check my heating and air for 23 years. There was no question who I’d use when buying and new furnace and water heater. The people installing the equipment were great. They explained everything and did a great job. The salesperson, Caylen Root, was also one of the best I have ever encountered. He has done more for me than I had expected. Great job of all people!
– Dale Mcdougal