When deciding on an HVAC company, you always have the option to choose a national chain. However, there are numerous benefits, including excellent customer service, local expertise and even money savings, in choosing to work with a trusted, local heating and cooling company. Read on to learn more!
Local business are usually owned by members of the surrounding neighborhood and provide jobs for those who live there as well. When you do business with a company close to home, you’re often supporting your neighbors, friends and local families. Additionally, local business often give back to the areas in which they live and work through charity donations, community service and more.
Increased community service
Local HVAC companies strive to offer the best possible customer service, as their success is dependent on satisfied customers and word-of-mouth referrals.
If your furnace breaks down in the middle of a cold winter day, you don’t have time to spare. Nothing beats a local company’s response time, especially one that focuses on emergency repairs and service.
Technicians that work across multiple states may not have knowledge of your local climate or other area information, and may not be equipped to recommend the correct, most efficient heating and cooling solution.
Spending money in your community helps to keep it there. On average, 48% of the money you spend locally is recirculated locally, compared to 14% at chains*.
Reading reviews and testimonials is an important part of shopping around for an HVAC company. However, when you research a national chain, you’re likely to see reviews from all over the country and not necessarily any that are specific to your neighborhood. You may have to dig deep to find reviews from your area, if there are any at all. Local reviews are often more trustworthy and can give you a more honest view of the company’s level of service.
Locally-owned and operated companies are oftentimes able to provide a better price and more value than national competitors.
If you’re looking for a local HVAC company in the Akron or Canton area, contact the trusted experts at Crown Group Ohio!
*Per an American Independent Business Alliance study The Multiplier Effect of Local Independent Businesses.